University certificate

CX & UX Design

With our university certificate in CX & UX Design, you will learn the art of designing positive customer relationships as well as smooth and engaging user experiences.

100% online | German or Englisch | 6 ECTS | € 990 now € 690

Take part in shaping the internet - digital programmes on CX & UX design

Whether customer experience (CX) or user experience (UX) - the interaction with customers determines whether they love products or services or choose the competition. With our university certificate in CX & UX Design, you will learn the art of designing positive customer relationships as well as smooth and appealing user experiences.

The integrated courses will provide you with in-depth knowledge on how to exceed customer expectations through the targeted design and optimisation of all touchpoints. You will learn how to develop user-centred designs that not only inspire, but also promote loyalty and ensure long-term success.

More information?

Get your information material now and find out everything you need to know about the university certificate:

  • What are the costs?

  • What is the procedure?

  • What discounts can I take advantage of?

YOUR TRAINING AT A GLANCE

Degree

University certificate

Credit Points

6 ECTS credits

Admission requirements

none

Course format

Distance learning course
No attendance dates, all exams online
Part-time

Duration and fees

€ 990,-
1 - 4 months

Registration and start

Registration possible at any time
Start possible at any time

Structure & contents

The CX & UX Design university certificate consists of two courses, which are completed one after the other and each concludes with an online exam. After successfully completing the online exam, the content of the next course is automatically activated.

After successfully completing both courses, you will be given access to the assignment for the in-depth term paper.

You will earn a total of 6 ECTS credits for this university certificate.

  • CX-Design

  • UX-Design

After successfully completing both courses, you will complete the university certificate with a written assignment.

YOUR LEARNING OBJECTIVES

With the CX & UX Design university certificate, you will acquire the following skills:

  • You understand how CX design can take place on a touchpoint and journey basis. You are able to apply CX design methods to specific situations.

  • You understand which factors outside the direct sphere of influence of a company influence the CX and acquire the expertise to incorporate these into the CX design.

  • You‘ll gain knowledge of relevant standards and laws of UX design.

  • Knowledge of different models of user-centered development.

  • You‘ll understand how to analyze target groups and use the results in user-centered design.

  • You‘ll gain an understanding of how to visualize design solutions

Fees

All costs and services at a glance - benefit from exclusive discounts and promotional periods and start your training at the best conditions.

Price:
€ 990,- € 690,-

Duration of training
150 hours in 1-4 months (free time allocation)

  • All documents (scripts, digital learning materials, exam preparation, interactive exercises, etc.)

  • Use of the learning platform

  • All exams (no separate exam fees)

  • Technical and professional support

  • Issue of the university certificate

At Brand University we offer you all-inclusive tuition fees: There are no hidden costs; the fees include everything you need for your further education.

SAVE ACTION

Register by 31 march 2025 and start your training at a discount of up to € 500!

FAQ ON THE UNIVERSITY CERTIFICATE

With the digital university certificate, you can expand your specialist knowledge in a targeted, compact and flexible way alongside your job. All course content is written by experts from the field and provides you with the tools you need to tackle current challenges in the areas of user-centred design, customer experience and user experience.

Your advantages at a glance:

  • You study online and without a single day of attendance.

  • You determine your own learning pace and take exams when it suits you.

  • You benefit from academic quality standards and international accreditation.

  • You choose the start date for your university certificate yourself and are not tied to any fixed dates.

  • You learn with award-winning e-learning content - multimedia, modern and entertaining.

  • You will receive personal support during the certificate.

  • You will deepen your knowledge in a compact way and use it in your job the very next day.

After completing the university course, you will receive 6 full ECTS credits as well as the university certificate CX & UX Design, which is issued by the Brand University of Applied Sciences.

All examinations and performance records can be completed online and therefore easily taken from home. You decide for yourself when to take the exams, without fixed dates or coordination with our lecturers.

You can prepare for the exams using a variety of control questions and learning checks, which you can complete as often as you like. The learning platform also offers you high-quality scripts, learning videos, podcasts, case studies and lots of interactive exercises to consolidate your knowledge in the long term.

Online exams ensure that you are always in control of your study progress. You can take your exams when you are at your best - whether it's in the middle of the night on a Sunday or before work on a Monday.

YOUR UNIVERSITY: BRAND UNIVERSITY

Creating added value through brands - this is what the Brand University in the heart of Hamburg stands for. And this is exactly what makes BU a university whose alumni are highly sought-after professionals in the marketing world, and whose alumni are in high demand.

With us, you will benefit from interdisciplinary teaching with practical relevance and an international focus - thanks to strong partners from Asia. Your studies combine Western and Eastern branding philosophies in a unique way.

Eine idyllische Szene in der Speicherstadt von Hamburg mit Blick auf einen historischen Backsteinbau und eine Brücke über einen Kanal. Im Vordergrund fährt ein Boot durch das Wasser, und im Hintergrund ist die Kirche St. Katharinen mit ihrem markanten Turm zu sehen. Diese Umgebung, die für ihre architektonische Schönheit bekannt ist, bildet den inspirierenden Standort der Brand University of Applied Sciences.

Brand University: awarded, accredited and certified

Request a free information pack

After submitting the form, you will receive all the important information about the training programme by e-mail. We look forward to your enquiry!